Positive: Professionalism ,  Quality ,  Responsiveness ,  Value This was so amazing I can't rate it enough! So professional, it was actually more realistic then any... read more grotto experience I've had in 5 years! Santa was so good, kept the chat entertaining the entire time, I'll book next year even if the grotto is open

  OMG this was amazing!! Santa knew everything about my daughter and was also able to answer all her random questions that she asked. She saw the letter that she posted... read more in his hands and chatted for 15 minutes. The icing on the cake was the video recording of the call that was emailed to us. Would highly recommend to every1. So magical! Thank u so much for making my daughter so happy. X

  Positive: Quality What a wonderful experience, my three children loved every minute as did we as parents watching. The children were amazed that Santa knew their names and their... read more achievements. Brilliant that they could have a proper chat with the 'real' Santa. Book us in for next year.

  Positive: Professionalism ,  Quality ,  Responsiveness ,  Value We have had a tough year in our lives and I wanted to makes Christmas extra special for... read more my 6 year old. This was just perfect and gave her lots of magical moments. Santa was so engaging with her that I'm sure she will remember this moment for a long time. Thank you so much for all your preparation and for a great quality of service.

  Santa Zoom was amazing, my little boy was over the moon that he got to speak directly to Santa, with this year being as strange has it has been this... read more was a wonderful way to end it. Santa Zoom were amazing, I work quite late and they arranged a last minute appointment so I didn't miss out on the experience either. Thanks for making out Christmas magical Santa 🎅

  Santa was outstanding, he had really read and remembered what information we had given to him about the children. My 9 year old (nearly a non believe) was astonished and really... read more brought into it because Santa was so “real”. The other children 4,4&2 were a little shy but couldn’t stop smiling, Santa really kept the conversation going which was one of my worries. He spoke to every child individual and he already knew who was who. Their faces lit up when Santa started talking about past events they had been to and when he spoke about taking the sleigh for a test drive they were on the edge of their seats. It truly was magical and the best Santa we’ve seen in a long time. Communication through email had a very quick response, which was understandable and easily outlined what information to give. This has made our Christmas this year and we will definitely be zooming Santa next year if it’s available.

  Positive: Professionalism ,  Quality ,  Responsiveness ,  Value This is brilliant. My son loved it. Would highly recommend it.

  This was a truly amazing and magical experience!

  We had our call with Santa on Zoom a couple of days ago and was absolutely blown away. Santa was warm and welcoming to the children from the minute our... read more call started making them feel immediately comfortable and able to ask any questions they may have. Santa is a great actor and had my children fully engaged and having fun for the entire call. The look on their faces when Santa was reeling off information about each child was priceless! Santa’s set is enchanting and adds to magic. This experience is so special and something I will be sure to book again next year 🎅🏼🎄❤️

  Positive: Value 💯 I would recommend Santa on Zoom, my 11 year old (despite peer pressure) still strongly believes and all the personal touches helped maintain the magic. ... read more Loads of interaction as well, the only downside not long enough according to my daughter - definitely would book again next year even if grottos are open