Santa was outstanding, he had really read and remembered what information we had given to him about the children. My 9 year old (nearly a non believe) was astonished and really... read more brought into it because Santa was so “real”. The other children 4,4&2 were a little shy but couldn’t stop smiling, Santa really kept the conversation going which was one of my worries. He spoke to every child individual and he already knew who was who. Their faces lit up when Santa started talking about past events they had been to and when he spoke about taking the sleigh for a test drive they were on the edge of their seats. It truly was magical and the best Santa we’ve seen in a long time. Communication through email had a very quick response, which was understandable and easily outlined what information to give. This has made our Christmas this year and we will definitely be zooming Santa next year if it’s available.

We did this for the first time yesterday, unsure as it was new with no reviews. Our children absolutely loved it (4&7 years). Santa had printed out their Christmas wish... read more lists which completely blew their minds. He knew lots of amazing facts and was very engaging whilst talking to them both. He had a wide range of knowledge in different children's interests jsut like a true santa would. Can't rate it highly enough, it was truly magical.

Positive: Professionalism

Positive: Professionalism ,  Quality ,  Responsiveness ,  Value This was an absolutely fantastic experience for my daughter. Professionally ran with constant comms throughout. Santa was great,... read more remembered everything I had told him and had a great rapport with my daughter. Definitely booking next year. Can’t rate it enough.

I booked Santa on Zoom for my daughter who has Autism. Previous visits to Santa have at times become a sensory nightmare the queues, most autistic kids I know... read more don't queue well, then you get hit with the sensory overload of all the toys they want. Then you meet a Santa who is OK but really you can tell its Brian from the deli in Asda's and its not Santa at all. Well today we met Santa on Zoom. I can tell you guys he's the real deal and this was a great experience for my girl who had a beautiful conversation with him and this was our most interactive experience to date. I would have no hesitation in recommending this as a wonderful experience. Its fantastic that parents of kids with special needs get to give our kids the magical experience of Santa without all the sensory overload.

Brilliant call from Santa,really magical. Interactive through the whole thing,kept children engaged.referred to everything in letter/email. My girls loved it

Positive: Professionalism ,  Quality ,  Responsiveness ,  Value This was so amazing I can't rate it enough! So professional, it was actually more realistic then any... read more grotto experience I've had in 5 years! Santa was so good, kept the chat entertaining the entire time, I'll book next year even if the grotto is open

Brilliant service. Kids at 11 and 9 loved the long chat. Santa really knew my kids and this amazed them. Youngest was blown away that Santa had her actual letter... read more she wrote to him.