Positive: Professionalism ,  Quality ,  Responsiveness ,  Value This was so amazing I can't rate it enough! So professional, it was actually more realistic then any... read more grotto experience I've had in 5 years! Santa was so good, kept the chat entertaining the entire time, I'll book next year even if the grotto is open

This was totally fabulous! FC had a great “ho-ho-ho”. He engaged well and chatted in a very natural relaxed way with humour and relevant information. I would... read more certainly recommend this as a magical experience!

Positive: Professionalism ,  Quality Santa on Zoom was amazing! He was so personable and the experience was easy and my boys loved it. Santa was amazing and we... read more had 20 minutes chatting. So wonderful! Would definitely recommend.

Santa was outstanding, he had really read and remembered what information we had given to him about the children. My 9 year old (nearly a non believe) was astonished and really... read more brought into it because Santa was so “real”. The other children 4,4&2 were a little shy but couldn’t stop smiling, Santa really kept the conversation going which was one of my worries. He spoke to every child individual and he already knew who was who. Their faces lit up when Santa started talking about past events they had been to and when he spoke about taking the sleigh for a test drive they were on the edge of their seats. It truly was magical and the best Santa we’ve seen in a long time. Communication through email had a very quick response, which was understandable and easily outlined what information to give. This has made our Christmas this year and we will definitely be zooming Santa next year if it’s available.

I can't thank Santa enough for his conversation with my son today. He's a teenager and still very much a believer. The Zoom with Santa absolutely made his day.... read more We have met Santa on Zoom three times now and Santa referred to previous conversations, which was wonderful and made my son feel very special. I was also very grateful to Santa for managing expectations about presents! My one very small suggestion would be: might there be a way of including with the Santa letter an invitation to a Zoom call for the child? Thank you again. You've really helped all of the family. Have a wonderful Christmas!

Positive: Professionalism ,  Quality ,  Responsiveness ,  Value This is brilliant. My son loved it. Would highly recommend it.

This is the most amazing magical experience to give a child at Christmas. Highly recommended

Just brilliant