Privacy Policy

Welcome

We’re glad you chose to visit Santa On Zoom! We care about your privacy and the information you share with us and want you to understand how we are using and protecting the information we collect about you. Santa On Zoom is respectful of data privacy and adopts best practice in compliance with applicable privacy law and regulations, including the EU General Data Protection Regulation (“GDPR”).

Use of this website

This privacy policy describes the information we collect from you and how it may be stored and processed in the United Kingdom as described below.

This website, and associated SANTA ON ZOOM events and services for a professional and consumer audience and is intended to collect or store personal data provided by parents (or legal guardianship) about anyone under 16 years of age on a short term temporary basis.

If you are a European Union (EU) resident, please note that there are a number of provisions in this privacy policy that apply uniquely to you.

If you are a California (US) consumer, please note there are a number of provisions in this privacy policy that also apply uniquely to you.

This Document Describes

What information we collect and how we collect it
How we safeguard your personal data
What we do with the personal data we collect
The legal basis we have for processing your personal data
When and how we share your personal data with others
How long we keep your personal data
Your rights and preferences
California Privacy Rights
How can we help? Getting in touch

What information we collect

SANTA ON ZOOM collects data about your child(ren) that is limited to the kind of information that can be exchanged whilst experiencing a usual Santa’s Grotto Visit.

To enhance and/or update the information that you have provided to us, we may combine it with professional information or personal data that we collect from the parents (or legal guardians). The personal data that we refer to in this document is the personal and professional information you provide.

This site also collects and stores certain information automatically using cookies and similar technologies, including IP addresses, the region or general location of a computer or device accessing the internet, browser type, operating system, page view history, and other usage information. See our Cookie Policy for further details.

However, to the extent that any cookie can uniquely identify a computer, mobile device, or tablet (“Device”), or the person using that Device, and you are an EU resident, under the GDPR, this is personal data. Therefore, this privacy policy shall apply to such personal data collected by SANTA ON ZOOM.

Similarly, if you are a California consumer, under the CCPA, to the extent that any cookie can uniquely identify you or the device you, or any other person is using, via an IP address or other online identifier, this is also personal data.

How we collect it

We may collect your personal data when you register to receive any of the products, content or services offered by SANTA ON ZOOM and events.

What happens if you don’t provide personal data?

In order for us to provide the products, content or services you request, we need your personal data. Therefore, if you do not provide such personal data, we cannot deliver the products, content or services.

How do we safeguard your personal data?

Security of your personal data

SANTA ON ZOOM maintains safeguards which include technical and organizational security measures to protect your personal data from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration, and destruction.

We update and test security on an ongoing basis and restrict access to your personal data to only those who need to know in order to provide SANTA ON ZOOM’s products, content or services to you.

Storage of your personal data

We may store your personal data using SANTA ON ZOOM’s own secure on-site servers or other internally hosted technology. Your personal data may also be stored by third parties, via cloud services or other technology, to whom SANTA ON ZOOM has contracted with, to support SANTA ON ZOOM’s business operations (see “When and how we share your information with others” below).

These third parties do not use or have access to your personal data other than for cloud storage and retrieval, and SANTA ON ZOOM requires such parties to employ at least the same level of security that we use to protect your personal.

What we do with the personal data we collect

We use the personal data that we collect to communicate with you, deliver what you request and improve our service.

To communicate with you

We may use your personal data to send you important notices, such as communications about your registration, transactions, and changes to SANTA ON ZOOM’s terms, conditions, policies, and/or other internal purposes.

To deliver what you request

We may use your personal data to provide the products, content or services you request. If you enter a sweepstake, contest, or similar SANTA ON ZOOM promotion, we may use your personal data to administer such promotion.

To improve our service

We may use your personal data for auditing, data analysis, and research to improve SANTA ON ZOOM’s products, content and services.

To present offers that may be of interest to you

We may contact you to offer you additional SANTA ON ZOOM or third party products (from the parent company, Thompson Promotions), content or services that may be of interest to you. When we contact you regarding any such business offers, your personal data continues to be held by SANTA ON ZOOM, unless you specifically indicate that SANTA ON ZOOM can share it, such as when you tell us you wish to receive a business offer from Thompson Promotions.

The legal basis we have for processing your personal data

The GDPR requires data collectors, such as SANTA ON ZOOM, to have a legal basis to use the personal data of EU residents. Therefore, this section shall apply to any such personal data collected by SANTA ON ZOOM.

SANTA ON ZOOM uses the personal data that you provide to supply you with high-quality products, content and services as you request, to send important notices, and for internal purposes such as auditing, data analysis, and research to provide you with the information you need to make the most informed technology purchasing decisions.

We may also use your personal data to offer you products, content or services that may be of interest to you, based upon your interests or the preferences you shared with us.

The legal basis for processing your personal data is your consent. In certain circumstances we may otherwise process your personal data if SANTA ON ZOOM has a legitimate interest in doing so and SANTA ON ZOOM is not infringing any of your rights and freedoms.

When SANTA ON ZOOM processes your personal data for SANTA ON ZOOM’s legitimate interests, SANTA ON ZOOM will consider and balance any potential impact on you and your rights under data protection and any other relevant law. Our legitimate business interests do not override your interests. SANTA ON ZOOM will not use your personal data in circumstances where your rights and freedoms override our legitimate interests, unless we have your consent or are otherwise required or permitted to by law.

When and how we share your personal data with others

SANTA ON ZOOM will not share your personal data to affiliated companies and third parties for business operations, and to comply with valid legal processes.

If you are an EU resident, SANTA ON ZOOM will only share your personal data with third parties outside of the IDG Communications Publishing Network, with your consent.

As required by law

Your personal data may be shared when authorized by law or necessary to comply with a valid legal process.

In the event of new ownership

If part or all the ownership of SANTA ON ZOOM or any of its products or services are sold or transferred, your personal data will not be transferred to the new owner.

How long we keep your personal data

We retain your personal data for the duration of your business relationship with us, and we hold your information only as long as necessary for each purpose we use it, unless we have obtained your consent to use for another or similar purpose.

Your rights and preferences

If you inform us that you want SANTA ON ZOOM to provide the categories and specific pieces of personal data SANTA ON ZOOM collects, your personal data erased (if you are an EU resident) or deleted (if you are a California consumer), that you do not want your personal data sold (if you are a California consumer), that you no longer wish for us to communicate with you for marketing purposes, or to otherwise restrict SANTA ON ZOOM’s processing of your personal data, we may retain some basic information in order to avoid sending you unwanted materials in the future, and to keep a record of your request and our response.

Confirming your personal data

This section shall apply to any personal data collected by SANTA ON ZOOM from EU residents and California consumers.

To confirm that SANTA ON ZOOM is processing your personal data, or to access, update or correct the personal data SANTA ON ZOOM holds about you, or to obtain a copy to reuse for your own purposes, please send an email to: DataRequest@idg.com (or the mailing address below).

The categories of personal data SANTA ON ZOOM has collected about consumers, the categories of sources from which personal data is collected, the business or commercial purpose for collecting or selling (if applicable) personal data, the categories of third parties with whom SANTA ON ZOOM shares personal data, and the specific pieces of personal data SANTA ON ZOOM has collected about consumers, can be generally be found in this privacy policy.

If, however, you require additional information and/or to otherwise exercise your rights under the CCPA to request the categories and specific pieces of personal data SANTA ON ZOOM collects, please send an email to: DataRequest@idg.com (or the mailing address below) and please put CCPA Request in the subject line.

Erasing or deleting your personal data

This section shall apply to any personal data collected by SANTA ON ZOOM from EU residents or California consumers.

If you want your personal data erased and you are an EU resident, please send an email to: info@thompsonpromotions.co.uk (or the mailing address below).

If you are a California consumer, and you want your personal data deleted, please send an email to: info@thompsonpromotions.co.uk and please put CCPA Request in the subject line.

To opt-out of marketing communications

If you want SANTA ON ZOOM to stop communicating with you for marketing purposes, please email us to advise.

To restrict processing of your personal data

If you want to otherwise restrict SANTA ON ZOOM’s processing of your personal data, please send an email to: info@thompsonpromotions.co.uk.

How can we help? Getting in touch

Questions, concerns or complaints:

If you have any questions, concerns or complaints about SANTA ON ZOOM’s personal data practices or this privacy policy, we encourage you to get in touch with our Data Protection Officer.

If you believe you have suffered harm due to a breach of your rights by SANTA ON ZOOM under this privacy policy, and SANTA ON ZOOM has not handled your complaint in a reasonably sufficient manner, any EU resident may also file a complaint with the applicable supervisory authority.

The contact information for SANTA ON ZOOM’s Data Protection Officer is:

Mr. James Thompson

info@thompsonpromotions.co.uk